Next Auto Market Terms

1. Service and identity

Next Auto Market is a trade name (DBA) of Next Auto System, owned by Graveran Holdings LLC, not a separate legal person. Graveran Holdings LLC is the responsible party for the platform service under these terms. These terms cover the storefront, requests and customer account. Next Auto System professional tools and independent seller services have separate agreements.

The platform helps you discover offers and request contact with independent providers. It does not sell or take possession of vehicles, extend credit or sign a sale, lease or financing agreement for you. We do not represent that every seller, vehicle or program is available here. A provider paying to access a request is not an endorsement or a guarantee of the best deal.

2. Eligibility and account security

To submit requests you must be at least 18, have capacity to contract, supply truthful information and use a phone you control. Do not impersonate someone else. Protect access codes and notify support@nextautomarket.com of suspected misuse. Phone verification establishes control of a number, not creditworthiness, licensing or full identity.

3. Offers, budgets and decisions

Offer information comes from the provider. Check validity, availability, the exact vehicle, mileage, condition, warranties and eligibility. Before signing, request the total price, taxes, fees, transport, down payment, APR, term and conditions in writing. For leases, also review mileage allowances, excess mileage or wear charges and end-of-lease options. Resolve errors or undisclosed conditions before accepting.

Your payment, down payment and budget are a negotiating proposal, not a quote or approval. Creating a request does not pull your credit. A provider or lender may later ask for separate authorization to evaluate it. Estimates and automated answers are informational and do not guarantee price, savings, rates, credit or availability. Submitting a request does not obligate you to buy.

4. Publication and contact

Review before publishing. Submitting a request with the authorization shown allows receiving providers to obtain its information and contact you within the authorized scope. They may pay the platform to access it. An access-code SMS does not itself provide marketing consent; that is requested separately and is not a condition of purchase.

You can withdraw authorizations in your account, reply STOP to an SMS or contact support. This does not undo earlier disclosures or cancel contracts you entered into with a provider. The privacy notice explains how to request exclusion from future transfers and deletion.

5. Providers, payments and complaints

Sellers and brokers are responsible for their licensing, advertising, inventory, communications, documents and compliance. Review their terms and policies before paying or supplying documents. Vehicle or financing disputes should also be raised with the relevant provider; report fraud, deceptive advertising or misuse to us so we can review their presence on the platform.

Any platform charge to a customer must be disclosed and accepted before being charged. Do not send money or financial information through notes or support chat. A star rating, badge or review is not a guarantee of licensing, quality, safety or results.

6. Reviews and content

Share genuine experiences; do not post fake reviews, threats, private information, illegal content or someone else's material without permission. Disclose relevant incentives or relationships. Honest negative opinions are not prohibited. We may moderate for fraud, privacy, illegality or violations of these rules, not simply to conceal an unfavorable experience.

You retain ownership of your content. You give us nonexclusive permission to host, display and process it as needed to operate the feature you selected and meet legal obligations. This does not transfer ownership of your reviews or authorize repurposing private request notes as advertising.

7. Permitted use and suspension

Do not use the platform for fraud, unlawful discrimination, impersonation, harassment, spam, unauthorized data extraction, unauthorized access or security interference. Respect service trademarks and software. We may restrict content or access for abuse, security risk or legal requirements. You can ask support for review; suspension does not extinguish consumer rights or pending claims.

8. Availability and limitations

Interruptions, delayed SMS, catalog errors and outdated information may occur. We do not guarantee uninterrupted service, accuracy of all third-party content, a seller response or a completed transaction. This does not excuse addressing our own errors or exclude warranties that cannot lawfully be excluded.

To the extent permitted by law, we do not assume indirect losses or expected profits arising from third-party decisions or use of the service. Nothing limits liability for fraud, willful misconduct, gross negligence or other non-excludable liability or removes mandatory consumer remedies. The platform's own responsibilities are not automatically shifted to sellers.

9. Questions, disputes and rights

For questions, complaints, accessibility or notices, email support@nextautomarket.com and describe the issue without sensitive information. We will try to resolve it with you. You do not waive access to authorities, competent courts or other legal rights; these terms do not impose mandatory arbitration or a class-action waiver.

Applicable mandatory laws and consumer protections govern. If a provision cannot be enforced, the remaining provisions continue to the extent permitted by law.

10. Versions and privacy

The privacy notice explains data handling; it does not replace specific contact authorization. We publish changes with a date and version and request renewed acceptance where appropriate. Changes do not retroactively expand consent or change an agreement already made with a seller. Keep copies of the documents and conditions you accept.